The demand for a virtual admin increases as more clients look for cost-efficient services. With the increase in the demand, the number of people offering virtual assistance or online assistance has increased too. This time you do not need to have an in-house staff because you can have virtual staff and still be able to accomplish the same set of tasks. A remote assistant can work as efficiently as an in-house assistant. But how can you determine if a virtual admin is fit for the job?
The first thing to look for would be communication skills. Handling administrative duties is impossible without strong communication skills (both in speaking and writing). A virtual assistant deals with clienteles every now and then, so it is necessary that they are able to express their ideas well. Inept communication skills lead to misunderstanding, which could get in the way of good relations with customers or clients.
A virtual administrative assistant should have above average computer skills and have competent internet capabilities. How can you expect an online assistant to be able to handle their work online if their computer technology skills are lacking? From time to time, you need them to check your email, send files, draft reports, and so on. Such tasks are done on the internet. Not only should they be skilled but also they should be fast and efficient. You cannot wait the entire day for a page of document to be faxed or printed!
Passion for work is important for any virtual personal assistant. They should put a prime importance in getting their job done. Being able to work under deadlines is commonplace. A slacking assistant would not be fit for the job. They should understand the importance of time. Furthermore, the pride they show for their job should reflect on the quality of work they come up with. Their diligence is important. You cannot be paying someone who idles much of the time.
The virtual administrator may work with a virtual staff. Hence, they should be able to work together in a reliably coordinated way. If you are hiring a virtual staff, then it is important that you have direct contact with the team leader or manager at least. Someone has to overseer that everyone in the team is working as expected. The advantage of hiring a professional virtual team is you are able to tap into a more versatile and more capable workforce.
The pleasant disposition of the virtual admin is just important. You can have a widely skilled staff, but you also want someone whom you can work with happily. The rapport that your virtual admin builds with you can bind your professional partnership for a long time. At the same time, be reasonable towards your personal assistant.