During the recession, companies sought ways to cut back on operational cost to ride out the crisis. Unfortunately, trimming company expenditure could mean laying off employees or having no employee at all. The truth is that so many companies actually filed for bankruptcy because they could not keep up with the crisis. Yet smart business owners looked elsewhere for solutions, and one available solution at the moment was farming out of tasks or business process to firms that offer services at low rates.
Outsourcing became a boom during the recession, and many offshore jobs became available as clients sought ways to procure services and assistance without paying the same amount they pay their in-house employees. Outsourcing happens when clients hire other firms to do a process of their business. This has been going on for quite a time, and it’s not a new term. Many industrial giants have been farming out business process to other firms with capability and competence in the particular field. There is a wide range of function that can be subcontracted now.
Nonetheless, there is much talk about IT business process outsourcing, wherein internet savvy professionals can offer services for clients. Small business owners and entrepreneurs make up a majority of the client pool in the BPO industry. They usually hire offshore talents to reduce cost. Talent pool can be found in key countries in Asia. India, China, Philippines, and Singapore are some of the countries whose professionals are competent enough to deliver reliable services without charging high rates. Clients right now need people in these places. Farming out tasks to an offshore team allows a company owner to see a significant increase in revenue.
Many offshore IT BPO companies offer virtual assistance, which is any job that can be accomplished online. Included in such services are online marketing, SEO, article writing, and blogging. Beyond the realm of internet marketing and website management, the world of virtual assistance extends to accounting, bookkeeping, customer care, and technical support.
Some clients are still dubious about what virtual assistants can offer and whether they are really qualified. These professionals are no ordinary people because they are competent, seasoned professionals that do tasks in-person employees can do. Of course, the doubt can come from the fact that clients don’t get to see a virtual assistant. They only know the presence of a remote assistant through their online presence and through constant monitoring. Like an in-person assistant, a virtual assistant is expected to furnish daily reports and inform clients about progress of assignments.